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Who fumbled the domain renewal!

Wed, 10th November 2010, 10:57

Dallas is hosting this year's Superbowl, has the richest sports franchise in the world (worth an estimated $1.8 billion according to Forbes), and is far enough south that the winters can't get that cold! But Mondays will be Mondays even in Dallas.

After losing their starting quarterback, superstar Tony Romo, any chance of qualifying for this year's SuperBowl, and their head coach in Sunday night's game, the team temporarily lost their website Monday morning. Appears that their technical team fumbled the renewal of the official site's domain name DallasCowboys.com.

The domain name, registered with Network Solutions, was later brought back up, but thanks to DNS caching, many users reported the website still didn't work even a day after.The website is hosted on NeoSpire Managed Hosting.

Network Solutions would send out a number of emails prior to the domain expiring on November 2nd.

While blame and total responsabilty can only fall on the Cowboys, one is left to wonder why someone at Network Solutions or NeoSpire Managed Hosting just never spotted the ten bucks to prevent the domain pull-down!

The contact email were for Jerry Jones Jr., the team's Vice-President and Chief Sales and Marketing Officer.... also the son of the owner. The domain is now reported to be set on auto renew!

Jerry might want to review his hosting solutions on HostJury and check out HostJury Job/Careers section for a new tech team!

 

3 Responses to “Who fumbled the domain renewal!”

  1. Jerrick Says:

    Network Solution have to respond all on it. Because they din send any invoice or any follow up to call them renew that which is a must for a registrar.

    That why choose the correct registrar or hosting provider to host with is important.

  2. Hostjury Admin Icon zipdadoda Says:

    When a domain expires on November 2nd and is only renewed a week later you got to wonder what the tech team was up to... certainly wasn't adding new pics to the blog!

  3. Hostjury Admin Icon David Says:

    Ah -- I could imagine stuff like this going unnoticed at network solutions, considering they have seven million domains in their system.

    Most of their effort is probably spent with the 1.5 million domains & 350,000 sites they host.

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