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| Hamza Yousuf | 18 Sep 09 |
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Extremely non-professional service. Took them 48 hours to setup my VPS. Also had to create a support ticket. And when it was finally delivered, there was no DirectAdmin on it. Specially disturbing, since I actually paid for a monthly license. Not to mention that their responses are very vague. They claim to apply the promotions (triple disk space, double bandwidth) 24 hours after they setup the VPS. I have no idea why they do that. Moreover, they have false advertising on their VPS page (Instant Activation..where it should read 'We don't activate your VPS unless you create a support ticket). A speedtest from the VPS showed that the VPS is capable of bursting to a maximum of 10mbps, while average speed is barely 2mbps. Stay away from these guys. They're potential scammers. They WILL scam.. sooner or later.
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| Yashesh Bhatia | 13 Mar 09 |
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I guess i spoke to soon (read my review - 16 Jan 09). I had a terrible problem with boxvps. They shifted servers without any prior notice to another colo and on wed feb 25th morning i found that my server was not accessible. I had to frantically call Justin Shipley on his mobile number and he mentioned that while transferring the servers to another colocation they forgot my server. It took them 72 hours to bring my server back up and i had to make numerous phone calls and support tickets. After the machine was fixed on 28th Feb the DNS for the machine was still not fixed by them. To this day (mar 13th i still get dns resolution failures). I guess justin's firm was good for 2 years earlier but after this incidence i'm certainly extremely scared of their reliability and support.
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| Vince Linuz | 14 Feb 09 |
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I have been with BoxVps for while now.there is not much to say but WOW! support team to get things done in the right manner fast and done,i recommend boxVPS.com.
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| Keith | 20 Jan 09 |
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I've been with these guys for about 2 1/2 years. I am most impressed. There service is second to none!! Pricing is good and features are excellent. I have had no problems at all.
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| Yashesh Bhatia | 16 Jan 09 |
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We've been with BoxVPS for 2 years now and have had a fantastic platform to host our websites on. Great customer support. Happy to have found them.
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| Jarred Ellison | 30 Dec 08 |
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I have used BoxVps for quite a while now. Unlike with other hosts, there is no problem with downtime and no long waits for support when you've got a problem or question. I have been more than pleased with their courteous, consistent, and FAST customer service. I strongly recommend BoxVPS.
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| Alfred Fox | 29 Dec 08 |
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I've been hosting with BoxVPS for quite some time. I've always been more than impressed with the lightning fast support, the network connection speeds, and the uptime. In fact, I do not recall a time where my website has gone down while I've hosted with them. All in all I think BoxVPS has to be one of the best hosting providers I've come across. Being a website designer I've been through a string of providers and these guys consistently prove themselves to be great reliable hosts. I now recommend them to anyone in need of hosting.
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| Keith Craig | 24 Dec 08 |
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Before I chose BoxVPS for my hosting solution, I did my research. I scouted the internet, looking at various companies such as MediaTemple, GoDaddy, iPower, etc. and they didn't seem fit for the customer service and a price that I was looking for. I wanted low monthly fees and "mom n pop" style support. I wanted someone who knew their knowledge and didn't read a script off to you when your in need of help. I ended up finding BoxVPS and with them I get rock solid stability, fantastic customer care and outstanding package prices. I couldn't be happier with my choice as these guys are simply the best. I spoke with them on numerous occasions regarding an array of questions I had and they came through with providing excellent knowledge and pointed out how to go about things. I would, highly, HIGHLY recommend this company as I firmly believe they go above beyond the call of duty to satisfy their customer's needs. I couldn't be more satisfied!
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| Matthew Howard | 23 Dec 08 |
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I've used boxVPS for the last 3 years and they have exceeded my expectations for a hosting company. Their always available to help me trouble shoot any problems I may encounter. I also love the their control panel and the one click install makes it easy for me to install popular apps like wordpress to my websites.
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